Project Rider Privacy Policy Last Updated: 17 December 2024 Thank you for using our products and services! We respect your concerns about privacy and appreciate your trust and confidence in us. Please note that this privacy policy (?œPrivacy Policy?? only applies to the game Project Rider (?œService??. If you use any other products or services, please refer to the privacy policy for that particular product or service. If you have any questions about anything in this Privacy Policy, or want to exercise any rights you may have, please contact us. For the purpose of data protection laws, the data controller of your personal information in relation to the Service is Sixjoy Hong Kong Limited. SUMMARY Here is a summary of the information contained in this Privacy Policy. You can find more detail by clicking ?˜More Information?? What information do we need to be able to provide the Service? ??If you log in to use the Service, we will need some information from you to set this up. This includes your email address and Google Play Account. Depending on your use of the Service and the jurisdiction where you are based, you may also need to provide some additional information to help us set up your account. ??To maintain the smooth operation of the Service, we will process device, game server, and crash and compliance information (such as device model, CPU information, device name, device type, device identifiers) If you need to get in touch with us, we will retain some information (such as your email and any screenshots you send us) so that we can review and respond to your concerns. More Information. How will we use your information? ??We use your information to allow you to log in to the Service, enable you to use the Service, notify you about the test qualifications of the Service, identify the Service?™s core users and users participating through advertising campaigns, locate and resolve crash issues, and to comply with our legal obligations and enforce our legal rights. More Information. Who do we share your information with? ??All third party service providers providing services for us are prohibited from retaining, using, or disclosing your personal information for any purpose except where strictly necessary for the Service (i.e., to fulfil the purpose(s) described above). ??In some cases we may be required by a court or be under a legal obligation (such as a valid search warrant or subpoena) to disclose certain information. More Information. Where do we process your information? ??Pursuant to our contract with you, we may transfer data outside of the location in which you are based for the purposes described in this Privacy Policy. ??We have servers for the Service in Singapore. We also have support, engineering and other teams who may support the Service, including from Japan. More Information. How long do we keep your information? ??Unless otherwise required or permissible by applicable laws, we retain your information for 90 days, or if you make a request, the for 30 days (except for Open ID, which is retained for the lifetime of your use of the Service until you request for account deletion, after which it is deleted within 90 days), or for so long as the information is needed to fulfil the purpose for which it was collected (as further described in this Privacy Policy). We then delete or anonymise such data, in accordance with applicable laws. More Information. How can I exercise my rights over my information? ??Certain jurisdictions offer users specific rights with respect to their information, so you may have a right to access or receive a copy of your data, or to delete your data or restrict or object to our processing of your data. More Information. How will we notify you of changes? ??Changes to this Privacy Policy will be posted here. We will also notify you of changes in accordance with relevant legal requirements. More Information. Welcome to Project Rider! This Privacy Policy explains the when, how and why when it comes to the processing of your personal information in connection with the game Project Rider (the ?œService??, and sets out your choices and rights in relation to that information. Please read it carefully ??it will allow you to understand how we collect and use your information, and how you can control it. Please note that this Privacy Policy only applies to the Service. If you use any other products or services please refer to the privacy policy for that particular product or service. If you do not agree to the processing of your personal information in the way this Privacy Policy describes, please do not provide your information when requested and stop using the Service. By using the Service you are acknowledging how we process your personal information as described in this Privacy Policy. For the purpose of data protection laws, the data controller of your personal information in relation to the Service is Sixjoy Hong Kong Limited (?œwe?? ?œus?? ?œour??. If you have any questions about anything in this Privacy Policy, or want to exercise any rights you may have, please contact us to reach out data protection officer. We have representatives for data protection purposes listed here. 1. Children Children must not use the Service for any purpose, except where their parent or guardian has provided lawful consent (to the extent this option is available in your jurisdiction). By children, we mean users under the age of 18 years old; or in the case of a region where the minimum age for processing personal information differs, such different age. For users located in certain regions we have listed the relevant minimum age as of the date of this policy in the table below. You should in any case refer to the laws in your jurisdiction to ensure you are above the relevant legal minimum age. Other than as provided above, we do not knowingly collect personal information from children under these ages for any purpose. If you believe that we have personal information of a child under these ages without lawful consent, or if you are the parent or guardian of the user and wish to withdraw consent, please contact us. Region in which the user is located Minimum age of the user Hong Kong 18 Macau 18 Malaysia 18 Singapore 13 2. How We Process Your Personal Information This section provides more detail on the types of personal information we collect from you, and why. Personal Information Use Information you provide to us (either directly or through a third party) Account Information: Email address, Google Play account We use this information to allow you to log in to the Service and receive notifications about your qualification to join the Service. Compliance Information: IP address We use this information to detect your location and to provide you with the relevant content specific to your region to ensure compliance with our legal obligations. Survey Information: Your questionnaire responses regarding your availability to participate in tests within a certain period, age or age range, gender, and user experience with similar types of products We use this information to identify the Service?™s core users and to better understand our users. Customer Support Information: Email address, screenshots, nickname, open ID, country, social media account, device information, game data, log data. We use this information to review and respond to your concerns, improve our Services and provide troubleshooting, such as addressing and remediating technical issues and bugs. Information generated as part of the Service Device Information: Device model, CPU information, device name, device type We use this information to determine if users have compatible devices for the Service. Game Server Information: User ID, nickname, profile picture, user token, Open ID We use this information to link your Service data with your account to allow you to select your corresponding server list. Advertising Information: Advertising identifiers (Android ID and Appsflyer ID) We use this information to identify whether you have participated in the Service through advertising campaigns. Crash Information: Crash or error logs We use this information to locate and resolve crash issues and to improve the Service. 3. How We Store and Share Your Personal Information Pursuant to our contract with you, we may transfer data outside of the location in which you are based for the purposes described in this Privacy Policy. We have servers for the Service in Singapore. We also have support, engineering and other teams who may support the Service, including from Japan. Only where necessary will we share your personal information with third parties. Situations where this occur are: ??Companies within our corporate group who process your personal information solely for the purpose of providing the Service to you. All such group companies may only use your personal information in accordance with this Privacy Policy. ??Regulators, judicial authorities and law enforcement agencies. There are circumstances in which we may be legally required to disclose information about you, such as to comply with legal obligations or processes. In complying with the terms of valid legal processes, such as a subpoena, or search warrant, unfortunately we may not be able to seek your consent to or notify you in advance of such disclosure. ??Third parties to ensure safety, security, or compliance with laws. We may disclose your information to: o enforce our terms and conditions and other agreements, including investigation of any potential violation thereof; o detect, prevent or otherwise address security, fraud or technical issues; or o protect the rights, property or safety of us, our users, a third party or the public as required or permitted by law (such as exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction). ??A third party that acquires all or substantially all of us or our business. We may also disclose your information to third parties if we either: (a) sell, transfer, merge, consolidate or re-organise any part(s) of our business, or merge with, acquire or form a joint venture with, any other business, in which case we may disclose your data to any prospective buyer, new owner, or other third party involved in such change to our business; or (b) sell or transfer any of our assets, in which case the information we hold about you may be sold as part of those assets and may be transferred to any prospective buyer, new owner, or other third party involved in such sale or transfer. 4. The Security of Your Personal Information We have information security and access policies that limit access to our systems and technology, and we protect data through the use of technological protection measures such as encryption. Unfortunately, the transmission of information via the internet is not completely secure. Although we will implement and maintain reasonable measures to protect your personal information, we cannot guarantee the security of the information transmitted through the Service or otherwise via the Internet; any transmission is at your own risk. 5. Data Retention We do not keep your data for longer than is necessary to fulfil the relevant purpose described above unless we are required or permitted to do so under law. If we retain your information beyond the retention periods set out below, for example to comply with applicable laws, we will store it separately from other types of personal information. For further details on how long we keep your data, please refer to the time periods set out below. Personal Information Retention Policy Account Information Compliance Information Survey Information Customer Support Information Device InformationGame Server Information Advertising Information Crash Information Stored for 90 days from collection or deleted within 30 working days of your request if you request for deletion. Open ID will be stored for the lifetime of your use of the Service (i.e. until account deletion in accordance with your request) and then deleted within 90 days. 6. Your Rights Some jurisdictions??laws grant specific rights to users of the Service. Please refer to the Supplemental Jurisdiction-Specific Terms, or the applicable laws in your jurisdiction, for an overview of specific rights that apply to persons subject to data protection laws in the listed jurisdictions and how these can be exercised. You may have certain rights in relation to the personal information we hold about you. Some of these only apply in certain circumstances (as set out in more detail below). You can exercise some of these rights directly by accessing and updating the information in your account. If you believe we hold any other personal information about you, please contact us. Access You may have the right to access personal information we hold about you, how we use it, and who we share it with. Correction You may have the right to correct personal information we hold that is inaccurate. Erasure You may be able to delete your account, or remove certain personal information, by sending us a request by email. We may need to retain personal information if there are valid grounds under data protection laws for us to do so (for example, for the defence of legal claims or freedom of expression) but we will let you know if that is the case. Where you have requested that we erase personal information that has been made available publicly on the Service and there are grounds for erasure, we will use reasonable steps to try to tell others that are displaying the personal information or providing links to the personal information to erase it too. Restriction of Processing to Storage Only You may have a right to require that we stop processing the personal information we hold about you (other than for storage purposes in certain circumstances). Please note, however, that if we stop processing the personal information, we may use it again if there are valid grounds under data protection laws for us to do so (for example, for the defence of legal claims or for another?™s protection). Where we agree to stop processing the personal information, we will take steps to tell any third party to whom we have disclosed the relevant personal information so that they can stop processing it too. Objection You may have the right to object to our processing of your personal information. If you wish to do so, please contact us. Consent Withdrawal To the extent provided by applicable laws and regulations, you may withdraw consent you previously provided to us for certain processing activities by contacting us. Where consent is required to process your personal information, if you do not consent to the processing or if you withdraw your consent we may not be able to deliver the expected service. Please note that the right to withdraw consent is only available if the legal basis for processing information is consent. Announcements We may from time to time send you announcements when we consider it necessary to do so (for example, when we temporarily suspend access to the Service for maintenance, or security, privacy or administrative-related communications). These are essential system and service-related announcements and you are not able to opt-out of these notifications, which are not promotional in nature. 7. Contact To reach us for any data privacy related requests and questions, please refer to the following contact information: Email: Service_projectrider@project-rider.com Mailing Address: Room 907, Wing Tuck Commercial Centre, 177-183 Wing Lok Street, Hong Kong We will endeavour to deal with your request as soon as possible. This is without prejudice to any right you may have to launch a claim with a data protection authority in the region in which you live or work where you think we have infringed data protection laws. 8. Changes If we make any changes to this Privacy Policy we will post the updated Privacy Policy here. Please check this page frequently to see if there are any updates or changes to this Privacy Policy. SUPPLEMENTAL JURISDICTION-SPECIFIC TERMS Hong Kong As a Hong Kong data subject, you have legal rights in relation to the personal information we hold about you (to the extent permitted under applicable laws and regulations). You are entitled to make a subject access request to receive a copy of the data we process about you, a data correction request as well as a right to object to the use of your personal data for direct marketing purposes (where applicable). A fee may be chargeable by us for complying with a data access request. Macau You have the right not to provide your personal information. However, as a result, we may not be able to provide the Service to you. As a Macau data subject you have legal rights in relation to your personal information (to the extent permitted under applicable laws and regulations). You are entitled to make a subject access request to request a copy of the data we process about you, to make a data correction request, and have the right to oppose the use of your personal information for marketing or any other form of commercial prospecting (where applicable), or on any grounds of personal nature. A fee may be chargeable by us for complying with a data access request. Malaysia Right of access: You have the right to request access to and obtain a copy of your personal information that we have collected and is being processed by or on behalf of us. We reserve the right to impose a fee for providing access to your personal information in the amounts as permitted under law. When handling a data access request, we are permitted to request for certain information to verify the identity of the requester to ensure that he/she is the person legally entitled to make the data access request. Right of correction: You may request for the correction of your personal information. When handling a data correction request, we are permitted to request for certain information to verify the identity of the requester to ensure that he/she is the person legally entitled to make the data correction request. Right to limit processing of your personal information: You may request to limit the processing of your personal information by using the contact details provided above. However, this may affect our provision of the Service to you. To protect your personal information and handle complaints relating to your personal information, we have appointed our data protection officer, responsible for the management and safety of your personal information. Please see our data protection officer?™s email as set out in Section 7 (Contact). Singapore By accepting this Privacy Policy, you consent to the collection, use and disclosure of personal data as set out in this Privacy Policy, including cross-border transfer of your information to any country or region where we have databases or affiliates and, in particular, the locations specified in Section 4 (How We Store and Share Your Personal Information). In situations where consent is not obtained, Sixjoy Limited collects, uses, or discloses personal data in accordance with an exception under the Personal Data Protection Act 2012 or as required or authorized by any other applicable law. You have the right to access your personal information, how we use it, and who we share it with. You have the right to correct any of your personal information that is inaccurate. Our designated data protection officer for the purposes of compliance with the Personal Data Protection Act 2012 can be contacted here.